Crisis Line: 24-hour mental health and suicide crisis line. Individuals seeking assistance can talk with a professional who is able to provide counseling, information and referrals to community resources. Also assists agencies and individuals working with suicidal individuals and/or people in crisis. (414) 257-7222
Access Clinic: Individuals who are uninsured receive a clinical needs assessment and a referral for services, whether for therapy, medication assessment, or both, on the day of their visit to the clinic. Individuals will then be referred to a clinic for further outpatient assessment and counseling services. If an individual is determined to be in need of medication, they will be referred for medication evaluation.
The clinic hours are 8:00 a.m. to 4:00 p.m. for assessments. No appointments. New patients should arrive by 2 PM and are seen in the order of their arrival. Be advised, the clinic is typically very busy so there may be a significant wait time.
Proof of Milwaukee County residency is required.(414) 257-7665
Psychiatric Crisis Service Admission center: Provides 24-hour a day, 7-days a week psychiatric emergency services including assessment, crisis intervention and medication as well as the capacity for observation for up to 48 hours as needed. (414) 257-7260
Mobile Urgent Treatment Team (MUTT): A telephone and mobile crisis service for children and adolescents (to age 18). MUTT will answer questions and concerns about your child by phone or by meeting with you and your child in the community or at home. (414) 257-7621
Service Access to Independent Living (SAIL):
Central access point for Milwaukee County residents requiring long term community support. Individuals can receive referrals to a variety of services, including:
- Targeted Case Management;
- Community Support Programs;
- Day Treatment;
- Group Home Placements;
- Community Recovery Services (CRS); and
- Comprehensive Community Services (CCS)
Call (414) 257-8095 for guidance on accessing SAIL services for yourself or someone else. Access to these programs starts with a SAIL referral which can be downloaded from the link below.
Wiser Choice Alcohol and Other Drug Abuse (AODA) Program:
Milwaukee County’s public alcohol and drug treatment and recovery service system. Partnerships with community partners have expanded the choice of providers for clinical treatment and recovery support services for eligible individuals. WIser Choice is open to County residents ages 18-59 with a history of alcohol or drug use, with priority given to families with children and pregnant women (regardless of age). Individuals may access the WIser Choice system by visiting one of the Central Intake Units (CIU):
611 West National Avenue, Milwaukee
6737 West Washington Street, Suite 2225
M&S Clinical Services
2821 North 4th Street, Milwaukee
CIUs conduct assessments on a first-come-first-served basis, Monday thru Friday, and provide referrals to treatment services, including: Outpatient; Care Coordination; Day Treatment; Residential; Methadone Maintenance; Detoxification; and Recovery Support Services