Milwaukee Resources

Milwaukee County Behavioral Health Division

Category:Alcohol & Other Drug Abuse (AODA), Day Treatment, Helplines/Hotlines, Inpatient, Mental Health Services, Milwaukee County Behavioral Health Division, Outpatient, Outpatient Treatment
Intake Procedure:Referral required, Self-referrals accepted, Walk-ins accepted
Primary Clients Served:Adolescents, Adults, Children
Type of Payment Accepted:Sliding fee scale

Main Office
9455 Watertown Plank Road,
Milwaukee, WI 53226
Phone: (414) 257-6995
[ Map and Directions ]

Service Access to Independent Living (SAIL)
9201 Watertown Plank Rd.,
Milwaukee, WI 53226
Phone: (414) 257-8095
[ Map and Directions ]

Psychiatric Crisis Admissions Center
9455 Watertown Plank Rd.,
Milwaukee, WI 53226
Phone: (414) 257-7260
[ Map and Directions ]

Access Clinic South (contracted through LaCausa, Inc.)
804 W. Greenfield Ave.,
Milwaukee, WI 53204
Phone: 414-316-4156
Hours: Mon & Wed 9am-3pm; T, Th, F 10am-2pm
[ Map and Directions ]

Comprehensive Community Services (CCS)
9201 Watertown Plank Rd.,
Milwaukee, WI 53226
Phone: (414) 257-8095
[ Map and Directions ]

Crisis Resource Center - North
5409 W. Villard Street ,
Milwaukee, WI 53218
Phone: 414-539-4024
[ Map and Directions ]

Crisis Resource Center - South
2057 S. 14th St.,
Milwaukee, WI 53204
Phone: (414) 643-8778
[ Map and Directions ]


Crisis Line: 24-hour mental health and suicide crisis line. Individuals seeking assistance can talk with a professional who is able to provide counseling, information and referrals to community resources. Also assists agencies and individuals working with suicidal individuals and/or people in crisis. (414) 257-7222

Access Clinic: Individuals who are uninsured receive a clinical needs assessment and a referral for services, whether for therapy, medication assessment, or both, on the day of their visit to the clinic. Individuals will then be referred to a clinic for further outpatient assessment and counseling services. If an individual is determined to be in need of medication, they will be referred for medication evaluation. Proof of Milwaukee County residency is required.Two location: Watertown Plank Rd. (414) 257-7665 and South (414) 316-4156

Psychiatric Crisis Service Admission center: Provides 24-hour a day, 7-days a week psychiatric emergency services including assessment, crisis intervention and medication as well as the capacity for observation for up to 48 hours as needed. (414) 257-7260

Mobile Urgent Treatment Team (MUTT): A telephone and mobile crisis service for children and adolescents (to age 18). MUTT will answer questions and concerns about your child by phone or by meeting with you and your child in the community or at home. (414) 257-7621

Service Access to Independent Living (SAIL): Central access point for Milwaukee County residents requiring long term community support. Individuals can receive referrals to a variety of services, including: Targeted Case Management; Community Support Programs; Day Treatment; Group Home Placements; and Comprehensive Community Services (CCS).

Call (414) 257-8095 for guidance on accessing SAIL services for yourself or someone else. Access to these programs starts with a SAIL referral which can be downloaded from the link below.

WIser Choice Alcohol and Other Drug Abuse (AODA) Program:

Milwaukee County’s public alcohol and drug treatment and recovery service system. Partnerships with community partners have expanded the choice of providers for clinical treatment and recovery support services for eligible individuals. WIser Choice is open to County residents ages 18-59 with a history of alcohol or drug use, with priority given to families with children and pregnant women (regardless of age). Individuals may access the WIser Choice system by visiting one of the Central Intake Units (CIU):

IMPACT: Call for location - (414) 649-4380
M&S Clinical Services: 2821 North 4th Street, Milwaukee (414) 263-6000 

CIUs conduct assessments on a first-come-first-served basis, Monday thru Friday, and provide referrals to treatment services, including: Outpatient; Care Coordination; Day Treatment; Residential; Methadone Maintenance; Detoxification; and Recovery Support Services.

Comprehensive Community Services (CCS): A community-based program in which the majority of services are provided in clients’ homes and communities. Services are provided by teams of professionals, peer specialists, and natural supports, all coordinated by a CCS service facilitator.  Eligibility requirements and referral forms >

Crisis Resource Centers: short-term stabilization resource that provide assessment, stabilization, supportive, and recovery services. BHD partners with TLS through the Milwaukee Center for Independence or this service.  Call directly to make a referral: There are two locations; 2057 S. 14th Street – 643-8778 and 5409 W. Villard Street – 539-4024

Last Updated: 10/29/2015 | Profile update request