Employment Opportunities

Clinic Manager

Mental Health America of Wisconsin (MHA) is an affiliate of the nation’s leading community-based non-profit dedicated to helping all Americans achieve wellness by living mentally healthier lives. Our work is driven by our commitment to promote mental health as a critical part of overall wellness.

Mental Health America is currently looking for a highly motivated Clinic Manager for our outpatient team at our Milwaukee office.

Summary

Primary job responsibilities include supervising and managing clinical staff providing behavioral health services through the outpatient clinic at Mental Health America of Wisconsin. Working with parents/guardians, clinical staff, and community-based resources, the Clinic Manager facilitates access to care and addresses barriers. This position reports to the CEO and works closely with all other departments. This is a part-time position.

Duties

  • Provide clinical supervision and case consultation in a group setting and individually
  • Maintain thorough documentation of clinical supervision and case consultation
  • Regularly audit client files and paperwork
  • Conduct 30/60/90 day treatment reviews
  • Review and approve all treatment plans, diagnoses, progress notes, discharge summaries, and other staff documentation as needed
  • Maintain employee files, background checks, and monitor ongoing education and training of staff
  • Maintain employee rosters for contracted agencies
  • Develop and regularly update clinic policies and procedures
    • Monitor insurance network information and enroll clinic into additional insurance networks as needed
    • Add new staff to insurance networks as needed
    • Update provider information quarterly
    • Stay up to date on policy information for billing and service provision
  • Oversee insurance billing
    • Regularly communicate with billing company
    • Reconcile claims
    • Ensure compliance and appropriate use of DSM-V and ICD 10 codes
  • Manage incoming referrals
    • Return phone calls as needed
    • Check insurance status
    • Maintain data regarding incoming referrals
  • Prepare clinic and documents for annual site visit from the state
  • Responsible for community outreach, marketing and developing community partnerships
  • Evaluate staff performance and client satisfaction


REQUIREMENTS

  • 20-25 hours/week
  • A valid driver’s license
  • A dependable vehicle
  • Automotive insurance

BENEFITS (after 90-day probation)

  • Health, Dental and Vision insurance- A part-time employee who works 20-31 hours per week is eligible only for single coverage and pays 10% of the premium on a pretax basis, with MHA paying the balance
  • Vacation- Part time employees (20-31 hours per week) accrue vacation at a rate of 0.625 days (5 hours) per month to a total of 7.5 work days (60 hours) per year.
  • PTO- Employees working 20-31 hours receive one (1) personal day (8 hours) per calendar year
  • Sick Time- Part time employees (20- 31 hours per week) accrue sick days at a rate of 0.5 days (4 hours) per month to a total of 7.5 work days (60 hours) per year. Benefits offered to part-time employees (health, dental, vision, retirement option, life insurance and short term disability).

APPLICATION PROCESS

Cover Letter and Resume Required

  • Please submit a Cover Letter describing why you are interested in this position and why you think you are an ideal candidate along with your resume.
     
  • Please submit your resume with education, work history and 3 professional references.
     
  • Cover Letter and Resume must be submitted by November 19 to Sarah Thomas, saraht@mhawisconsin.org or MHA- 600 W. Virginia St., Suite 502, Milwaukee 53204
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Mental Health America of Wisconsin (MHA) is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws. Mental Health America of Wisconsin (MHA) is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.