Know Your Rights

As a consumer of mental health services, you have a right to:

  • Expect good quality help and services.
  • Ask questions regarding:
    • Credentials, training, and experience of the person helping you;
    • The treatment plan you will be on, including medication;
    • The cost of services and provision for payment;
    • Access to your medical records
  • Seek another opinion about your therapy, whether the therapist is in private practice or works in an agency or public clinic.
  • Expect confidentiality from the person helping you.
  • Know that your written consent is required by law for the release of any information about you or your treatment.

Advocacy Links & Information 

Disability Advocates: Wisconsin Network (DAWN) - A statewide grassroots cross-disability network of people who care about disability issues. Supports legislative change in the programs and systems affecting people with all disabilities.

Disability Rights Wisconsin - Protection and advocacy services for persons with disabilities.

Independence First  - Provides information about laws, rules, codes and etiquette regarding advocacy inquiries.

Mental Health America- Take Action Now! - Provides information on mental health legislation; legislative alerts; policy issues; and MHA position statements.

Mental Health America of Wisconsin Office of Public Policy - State budget and policy issues including updates on mental health parity.

National Alliance on Mental Illness (NAMI)- Take Action- Legislation action alerts and updates; StigmaBusters.

National Alliance on Mental Illness (NAMI) Wisconsin - Education, advocacy, and support. 34 affliliates in Wisconsin serving 40 counties.

Vital Voices for Mental Health - Advocates for adults using mental health services provided by the Milwaukee County Behavioral Health Division.

Wisconsin Department of Health Services Client Rights Office - Oversees the grievance procedures for state operated facilities and the grievance process for the community.

Wisconsin Department of Health Services Division of Quality Assurance - Responsible for assuring the safety, welfare, and health of persons using health and community care provider services in Wisconsin.